Privacy Policy
Last Updated: April 22, 2026
Introduction
Wongu Health Center ("we," "us," or "our"), a clinical division of Wongu University of Oriental Medicine, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (wonguhealthcenter.com) or use our clinical services. Please read this policy carefully. By using our website or services, you consent to the practices described in this policy.
Information We Collect
Website contact form information: If you use our website contact form, we collect only the information you choose to provide: name, phone number, email address, a general reason for contact, a general insurance/payment category, and your message. The contact form is for general questions and herbal formula requests only — it is not used to book appointments. The website does not collect date of birth, detailed insurance information, medical history, symptoms, diagnoses, medications, insurance member IDs, Social Security numbers, or health-related information necessary for treatment.
Online booking information: Appointments are booked through our third-party patient portal (Unified Practice). Information you provide there is collected and processed directly by that portal under its own privacy practices and any applicable business associate agreement, not through this website.
Clinical service information: Date of birth, gender, mailing address, detailed insurance information, health history, treatment information, and other information necessary to provide care are collected directly by our clinic team by phone, in person, or through our HIPAA-compliant clinic systems — not through the public website. Patient intake forms, medical records, and detailed health information are handled through those systems or directly by our clinic team.
Information collected automatically: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our site. This information is collected through cookies and similar tracking technologies.
Third-party services: Our website uses third-party services such as Google Maps, Google Analytics, Unified Practice (our online booking portal), and Resend (our email delivery service for contact form notifications). These services may collect information according to their own privacy policies.
How We Use Your Information
We use website contact form information to respond to questions and herbal formula requests, verify VA/insurance eligibility before scheduling when requested, improve our website and services, comply with legal and regulatory requirements, and respond to your inquiries. We use clinical service information to provide care and treatment, communicate with you about treatment plans, process payments and insurance claims, and manage clinic operations.
Any health information collected during the course of treatment is handled in accordance with HIPAA regulations. Please see our HIPAA Notice of Privacy Practices for details on how your protected health information is used and disclosed.
How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption to protect data transmitted online. Patient health records are stored securely through our HIPAA-compliant electronic health record system. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with: healthcare providers involved in your care; insurance companies for claims processing; third-party service providers who assist in operating our website and business (e.g., contact form email delivery, online booking/scheduling, payment processing); law enforcement or government agencies when required by law; and Wongu University of Oriental Medicine for educational and clinical training purposes, in accordance with applicable law and HIPAA regulations.
As a teaching clinic affiliated with Wongu University of Oriental Medicine, student interns may have access to patient information as part of their supervised clinical training. All students are trained in HIPAA compliance and are bound by the same confidentiality obligations as licensed practitioners.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our website. You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of our website may not function properly.
Third-Party Links
Our website may contain links to third-party websites, including Wongu University of Oriental Medicine and Google Maps. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe we have collected information from a child under 13, please contact us immediately.
Your Rights
You have the right to: request access to the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information, subject to legal and regulatory requirements; opt out of marketing communications at any time. To exercise any of these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Wongu Health Center
8630 S Eastern Ave, Las Vegas, NV 89123
Phone: (702) 852-1280
Email: clinic-office@wongu.edu